Our Certifications & Safety Checks

At Fitra Care, safety, trust and quality support come first. Our support workers complete relevant screening, training and competency requirements before providing services. We also maintain clear policies and business safeguards so participants and families can feel confident about the people supporting them.

Worker Screening & Clearances

Before workers are approved to provide supports, we verify the relevant checks for their role.

  • NDIS Worker Screening
  • Working With Children Clearance
  • First Aid Certified
  • NDIS Quality, Safety & You
  • NDIS Worker Induction
  • Communication Skills Trained
  • Safe Mealtime Support Training
  • Children’s Guardian Registered
  • NDIS Screening Employer
  • Public Liability Insured
  • Professional Indemnity Insured
  • Muslim Cultural Awareness Trained
  • Halal Food Handling Trained
  • Child Safe Foundations Trained
  • SAFESpace Child Safety Trained

Participant Safety Comes First

We do not treat screening and training as a one-time exercise.

Worker documents are monitored and updated as required, and workers are expected to follow Fitra Care’s policies, participant support instructions and professional standards at all times.

If a worker’s required clearance expires or is no longer valid, they will not be allocated relevant support work until the requirement has been resolved.

Support You Can Feel Confident About

Choosing a support worker means trusting someone with your daily routines, family and wellbeing.

Fitra Care aims to provide support that is:

  • Safe
  • Respectful
  • Reliable
  • Culturally sensitive
  • Family-focused
  • Participant-centred

We take the time to understand each participant’s needs, preferences, routines, culture and communication style before matching them with suitable support workers.