Terms of Use

Last updated: July 2025

Welcome to Fitra Care. By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

About Fitra Care

Fitra Care provides culturally familiar in-home care and support for Indonesian and Muslim families, including personal care, daily living support, household assistance, Halal meal preparation, community access and related support services.

Using Our Website

You may use this website for lawful purposes, including learning about Fitra Care, our services and employment opportunities.

You must not use this website to:

• Engage in unlawful or fraudulent activity;
• Attempt to gain unauthorised access to our website or systems;
• Copy, reproduce or distribute our content without permission;
• Upload viruses, malicious software or harmful material; or
• Interfere with the security or operation of the website.

Website Information

We aim to keep the information on this website accurate and current. However, information may change from time to time and we do not guarantee that all information will always be complete, current or error-free.

Information provided on this website is general information only and does not replace an individual assessment, support plan, service agreement or professional advice.

Our Services

Information about our services is provided for general information purposes. The availability and suitability of services may depend on an individual’s circumstances, support needs, funding arrangements and applicable requirements.

Where services are provided through the NDIS, specific service arrangements, pricing, cancellations and other conditions will be set out in the applicable service agreement or other agreement between Fitra Care and the participant.

Cultural and Religious Considerations

Fitra Care is committed to providing culturally familiar support to Indonesian and Muslim families.

Where requested and appropriate, we may take into consideration a participant’s language, cultural practices, dietary requirements, religious practices and family preferences.

Privacy

Fitra Care respects your privacy and handles personal information in accordance with our Privacy Policy and applicable Australian privacy laws.

For information about how we collect, use and protect personal information, please refer to our Privacy Policy.

Employment Applications

Employment opportunities listed on this website are subject to availability and may change or close without notice.

Submitting an application does not guarantee employment. Applicants must provide accurate information and may be required to provide relevant qualifications, checks, licences, references or other documentation.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and information only.

Fitra Care does not control or accept responsibility for the content, availability or privacy practices of third-party websites. You should review the terms and privacy policies of those websites before using them.

Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, images, graphics, designs and branding, belongs to or is licensed to Fitra Care.

You must not reproduce, modify, distribute or commercially use our website content without our prior written permission, except where permitted by law.

Website Availability

We aim to keep our website available and operating properly. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.

We may update, suspend or temporarily withdraw parts of the website where reasonably necessary.

Limitation of Liability

To the extent permitted by law, Fitra Care is not responsible for loss or damage arising from your use of, or reliance on, information provided through this website where such liability can lawfully be excluded.

Nothing in these Terms of Use is intended to exclude, restrict or modify any rights or guarantees that cannot legally be excluded under Australian law, including applicable rights under the Australian Consumer Law.

Changes to These Terms

Fitra Care may update these Terms of Use from time to time to reflect changes to our services, website or applicable requirements.

The latest version will be published on this page with the date of the most recent update.

Australian Law

These Terms of Use are governed by the laws applicable in Australia and, where applicable, the laws of New South Wales.

Contact Fitra Care

If you have questions about these Terms of Use or our website, please contact Fitra Care through our Contact Us page.

Fitra Care
NSW, Australia
https://fitracare.com.au